- Data Testing
- VoIP Quality
- Video
- Traffic / MPLS
- Desktop Agent
- Hardware Agent
Related Documents
Fixed & Mobile Broadband Testing
The key to dealing with Quality of Experience (QoE) issues is to accurately test and measure broadband service performance from the customer perspective - in doing so we provide Operators and customers with crucial independent feedback on performance levels and potential issues. The ISP-I platform is the World's leading test, measurement & benchmarking service for Cable, xDSL, 3G, WiMAX and LTE-based Broadband deployments.
How ISP-I Works
ISP-I is based on a combination of distributed hardware probes (including the AT400 multi-service device and the AT100 for deployment in customer premises) and software agents. These hardware and software agents function exactly as end-users would do, connecting to your services and interacting with inline services All data is available in real-time through the online ISP-I portal:
- Connection Stats including AAA RADIUS errors and stages
- TCP 'Line Speed' (Rx/Tx) measurements into network core and off-network to International Peering Points
- HTTP/S Throughput by Region (Cached & Non-cached)
- FTP Performance (Rx & Tx)
- Understand traffic management including MPLS upgrades and Peer-to-Peer (P2P) performance
- Network Latency
- Packet Loss
- DNS Performance
- EMail (SMTP/POP3 performance) including Send/Receive across networks and failures
- Voice over Broadband / VoIP reporting
- SIP infrastructure
- SBC Reporting (CODEC behaviour, MOS)
- Streaming Video Service delivery
Granular Network Reporting: Understand Broadband performance from the Customer Premises to the Core network and beyond and also understand how each component in the network is performing in real-time across all the network elements including:
- DSLAM / MSAN
- Virtual Path
- B-RAS performance
- Session Border controllers
ISP-I allows you to:
- Identify and diagnose service problems to prevent downtime and minimise impact to customers
- Minimise revenue risk associated with customer loss due to unacceptable reliability or performance problems
- Translate business goals into IT operational level agreements (OLAs)
BT Wholesale 21CN Case Study Read how epitiro’s ISP-I platform ensured Quality of Service throughout planning, deployment and in-life phases of BT Wholesale's Next Generation 21CN Next Generation Network (NGN)...
