Fixed & Mobile Broadband Testing

The key to dealing with Quality of Experience (QoE) issues is to accurately test and measure broadband service performance from the customer perspective - in doing so we provide Operators and customers with crucial independent feedback on performance levels and potential issues. The ISP-I platform is the World's leading test, measurement & benchmarking service for Cable, xDSL, 3G, WiMAX and LTE-based Broadband deployments.

How ISP-I Works

ISP-I is based on a combination of distributed hardware probes (including the AT400 multi-service device and the AT100 for deployment in customer premises) and software agents. These hardware and software agents function exactly as end-users would do, connecting to your services and interacting with inline services All data is available in real-time through the online ISP-I portal:

  • Connection Stats including AAA RADIUS errors and stages
  • TCP 'Line Speed' (Rx/Tx) measurements into network core and off-network to International Peering Points
  • HTTP/S Throughput by Region (Cached & Non-cached)
  • FTP Performance (Rx & Tx)
  • Understand traffic management including MPLS upgrades and Peer-to-Peer (P2P) performance
  • Network Latency
  • Packet Loss
  • DNS Performance
  • EMail (SMTP/POP3 performance) including Send/Receive across networks and failures
  • Voice over Broadband / VoIP reporting
  • SIP infrastructure
  • SBC Reporting (CODEC behaviour, MOS)
  • Streaming Video Service delivery

Granular Network Reporting: Understand Broadband performance from the Customer Premises to the Core network and beyond and also understand how each component in the network is performing in real-time across all the network elements including:

  • DSLAM / MSAN
  • Virtual Path
  • B-RAS performance
  • Session Border controllers

Historical and Time of Day reporting options are available for all metrics

ISP-I allows you to:

  • Identify and diagnose service problems to prevent downtime and minimise impact to customers
  • Minimise revenue risk associated with customer loss due to unacceptable reliability or performance problems
  • Translate business goals into IT operational level agreements (OLAs)

BT Wholesale 21CN Case Study Read how epitiro’s ISP-I platform ensured Quality of Service throughout planning, deployment and in-life phases of BT Wholesale's Next Generation 21CN Next Generation Network (NGN)...