IP Telephony & Data Networks

Clearly Speaking - Data & Voice Quality Monitoring Solution

Voice-over-IP (VoIP) typically offers a wide range of benefits, including significant cost savings and the management of one converged network instead of two. By combining voice, data and possibly video on the same network there is a large element of risk and the service quality of each requires careful real-time monitoring. You must ensure that your network adequately support all your IP services all of the time, and that they each deliver acceptable quality while providing non-stop availability even if new applications are added or the network itself changes.

The unavoidable truth with International, multi-site, multi-country, multi-vendor VoIP projects is that there are many circumstances that could and often do compromise voice quality. Besides actual faults, issues such as product incompatibility, variations in carrier service levels, adding applications, or software upgrades to switches and IP phones could adversely impact voice quality. Further, VoIP voice quality faults are notoriously difficult to pinpoint due to their intermittent nature.How will the ROI model hold up if engineers are chasing now-you-see-it, now-you-don’t faults whilst end-users suffer?

In many case none of the vendors or suppliers involved are in a position to offer a solution that will ensure end-to-end voice quality issues are quickly identified and addressed. For any business unmanaged and inconsistent voice quality is unacceptable. Voice quality cannot be sacrificed - it's simply not an option.

Click here to download our Enterprise Voice Quality Monitoring Solution Overview and begin to understand how Epitiro can help shape the future success of your VoIP Investment