BT Wholesale 21CN Case Study
Epitiro’s ISP-I Ensures Quality of Service
CARDIFF, UK - Epitiro, the broadband communications authority, today published a case study revealing how its ISP-I technology assisted BT Wholesale in the launch of its 21CN next generation network, and continues to be a key part of the telecom provider’s network management solution.
The case study reveals how ISP-I successfully helped BT Wholesale achieve its goal of providing new leading-edge services without compromising quality standards synonymous with the brand in the UK and around the globe. ISP-I uncovered technical issues prior to wide-scale deployment and before they affected customer experience with such success that it is now deployed firstly before any network upgrades in order to understand quality before and after.
“It’s no exaggeration to say that if we had tried to deploy our 21C network without using Epitiro it would have been considerably more difficult, expensive and time-consuming.” Said Ken Hayes, Technology Change Manager, BT Wholesale.
The ‘Launching the 21CN Network’ case study is available to freely download from http://www.epitiro.com/assets/docs/bt_wholesale_cs_final.pdf
About Epitiro
Epitiro is the global leader in comparative broadband benchmarking providing customer experience insight to ISPs, cellular and fixed line operators, media providers, multi-national corporations and government regulators.
Clients such as Vodafone, Orange, Telefonica O2, Mobily, Virgin Media, Telecom New Zealand, BT, IP.access, Ofcom, IDA Singapore, Tiscali, CTM China, KPN and many others benefit from Epitiro’s coverage of fixed and wireless broadband performance.
Founded in 2000, Epitiro is based in Cardiff, Wales, UK.
Editors
PR contact
Iain Wood
iwood@epitiro.com
02920 488 226
