Capacity Planning

Service providers face the challenge of meeting increasing subscriber quality expectations, launching new services and controlling operating costs on a daily basis.
 
Consumers expect a high quality of experience (QoE) for any new services, yet over-compensating bandwidth provisioning can lead to unnecessary spend. Alternatively, not addressing subscriber-affecting faults can lead to complaints, call centre queues and ultimately, churn.

ISPs need a means to manage networks and services not just solely based on internal information, but in context of subscriber experience. With Epitiro’s QoE intelligence, ISPs and MNOs can both pro-actively manage subscriber quality and control operating costs.

The whitepaper Managing Costs and Quality explains how operators can ensure wholesale bandwidth is distributed where it’s required and to justify additional capacity spend based on clear intelligence.