Epitiro provides subscriber-affecting fault data and independent SLA analysis to national telcos providing wholesale services to ISP and MNO clients.
By distributing subscriber-experience data collection probes at the handoff points in your network Epitiro can provide real-time subscriber-affecting fault data to the NOC such that national telcos can focus maintenance resources accordingly.
The data collected can also form the basis of auto mated ‘proof of service’ SLAs from an independent source. With Epitiro’s solutions, national telcos that provide wholesale services can now ‘see’ the performance of their services beyond the ISP or MNO and as far as the actual subscriber.
Epitiro recommends its ISP-I solution with the NOCPartner option that empowers NOC engineers to quickly see customer-affecting network faults.
Click on Access Networks and Test Applications to understand more about the technology or review Business Benefits to discover the advantages of an Epitiro consumer experience monitoring solution.
- Download Managing Costs and Quality and BT21CN Case Study to see how ISPs and MNOs/MVNOs benefit from Epitiro's customer experience solutions. National Broadband Analysis Case Studies lists examples of our work with Regulators. In Resources you'll find sample reports Epitiro and our partners have published on broadband performance in various countries.
