Internet Service Provider Performance Measurement
Managing quality and costs effectively requires real-time knowledge of not just wholesale supplier costs and network operational issues, but real-time intelligence of actual subscriber Quality of Experience (QoE);
• Are you meeting subscriber quality of experience targets?
• How do your services compare up against your competitors?
• Are you spending too much on wholesale bandwidth or not enough?
Epitiro is the world's leading provider of Quality of Experience (QoE) intelligence solutions that can answer these questions and more. With a reputation as the independent, trusted authority on end-to-end IP performance benchmarking and competitive intelligence, Epitiro's technologies and services can help you;
• Manage QoE levels of your service and in context of your competitors
• Prioritise subscriber-affecting faults and allocate your support resources accordingly
• Justify purchase of additional bandwidth
ISP-I is the industry’s leading choice for collecting real-time Key Performance Indicator (KPI) data from where it matters – the customer premises. With a variety of data collection probes, an extensive library of KPI Packs and the experience of providing services to an enviable list of ISPs around the globe, Epitiro is your natural choice to broadband performance business intelligence.
Click on Access Networks and Test Applications to understand more about the technology or review Business Benefits to discover the advantages of an Epitiro consumer experience monitoring solution.
- Download Managing Costs and Quality and BT21CN Case Study to see how ISPs and MNOs/MVNOs benefit from Epitiro's customer experience solutions. National Broadband Analysis Case Studies lists examples of our work with Regulators. In Resources you'll find sample reports Epitiro and our partners have published on broadband performance in various countries.

