Video / IPTV

To ensure customer satisfaction for Streaming Media and Video on Demand services it is crucial you are delivering the highest level of service quality.

Epitiro offers a definitive Service Assurance Solution to monitor the availability and performance of streaming IPTV and video, and to swiftly diagnose and correct problems before they impact end users. With the ability to test all network paths including WiMAX, xDSL, 3G/HSxPA, Cable, EDGE, LAN, WAN,  Epitiro’s video and IPTV analysis gives crucial feedback on performance levels and potential root causes of faults.

Real Video playback on test streams

Epitiro’s probes are configured to test a wide range of live streaming services using industry standard application software including Microsoft Windows Media Player and Real Player.

How it Works

The  application software captures and records a wide range of quality-related information in real-time, including;

• Contact Time – the time to contact the streaming media server
• Buffer Time – initial buffering time required before playback
• Start-up time – the time taken to contact the hosting server plus the time taken buffering prior to the start of playback.
• Rebuffering – the amount of time spent rebuffering (relative to the amount of time in playback).
• Bandwidth – the average bandwidth achieved (relative to the bandwidth of the encoded stream).
• Application level Packet Loss and Recovery7 – the number of lost/late/out of order/recovered packets (relative to the number of normally received packets).
• Maximum Bandwidth – Max rate achieved during sequence
• Minimum Bandwidth – Min rate achieved during sequence
• Frame rates – Average Minimum and maximum video frame rates achieved (relative to the frame rate of the encoded stream) during play-back
• Dropped frames – number or percentage of frames dropped during sequence
• Codecs – Video and Audio codec information and bit rates.
• CODEC encoding support can begin at 8Kbps and be incremented right up to HD rate (2Mb+)

Any errors that occur during setup or playback of the stream are also recorded.