BETTER INTERNET SERVICE – ASSURED

We’re on a mission to enable better internet performance with more affordable and accurate remote internet monitoring.

  • Know you’re getting the service you pay for, or prove you’re delivering the service you promise.
  • Plug-in a monitoring agent or download the app, log in to your myEPITIRO account and go!
  • Show how well things are working remotely with our LIVE dashboards and performance.
Improve Internet Service

Improve Internet Service

  • Know where your issues are

  • Identify problems before customers experience them

  • Remotely resolve technical issues

Lower Operational Costs

Lower Operational Costs

  • Reduce onsite visits

  • Speed up issue resolution

  • Remotely identify where service issues are

  • Enable your expertise to reach further

Enhance Customer Support

Enhance Customer Support

  • Provide real-time visibility

  • Share performance data

  • Reduce finger-pointing and guesswork

ACCURATE

Unlike other providers, our agents sit outside the network so experience the service exactly as a customer would.

EASY

Plug-in an internet performance monitoring agent or download the app, login to your myEPITIRO account and go! No network installation required.

AFFORDABLE

Subscription based, from
$10 per month.

2-MINUTE WATCH: HOW IT WORKS

For continuous, in-depth internet performance monitoring:

Use a plug-in Epitiro agent

  • Run active tests 24/7

  • Measure availability, accessibility, performance and reliability

  • Alerts when the service is not delivering on KPIs

For spot measurements and troubleshooting:

Use any Android or Apple phone as a remote agent

  • On-site problem resolution
  • Remotely solve issues and see performance

  • Any customer device can become a remote technician

AT-A-GLANCE LIVE INTERNET PERFORMANCE

Show customers how well your remote Wi-Fi and internet services work with our LIVE remote internet performance widget.

Added to any website in seconds, it can be branded to suit and set to show live or average performance figures over whatever period you choose.

WHY ARE WE SO ACCURATE?

Because performance is about so much more than just speed. We monitor your network service from a user’s perspective.

AVAILABILITY

Is it available when and where I need it?

ACCESSIBILITY

Do I need to watch adverts, complete surveys, or fill in a paywall form to use?

PERFORMANCE

Are pages slow to load? Do videos buffer and are there latency issues for gamers?

RELIABILITY

Can I connect 100% of the time?

WI-FI OR NETWORK SERVICE PROVIDER?
WE’RE YOUR VIRTUAL TECHNICIAN

With Epitiro, you can keep your Wi-Fi, LTE and Ethernet performance promises.

With Epitiro agents monitoring your network services, you no longer have to send technicians on site to resolve problems, or waste time trying to rectify things that aren’t broken.

WI-FI OR NETWORK SERVICE USER?
WE’RE YOUR VIRTUAL CUSTOMER

With Epitiro, you can check you’re getting what you pay for and deliver the best possible internet service to your customers.

Epitiro agents experience the Wi-Fi and other network services exactly as your customers would, and alert you if they aren’t meeting your KPIs.

WI-FI OR NETWORK SERVICE PROVIDER?
WE’RE YOUR VIRTUAL TECHNICIAN

With Epitiro, you can keep your Wi-Fi, LTE and Ethernet performance promises.

With Epitiro agents monitoring your network services 24/7, you no longer have to send technicians on site to resolve problems, or waste time trying to rectify things that aren’t broken.

WI-FI OR NETWORK SERVICE USER?
WE’RE YOUR VIRTUAL CUSTOMER

With Epitiro, you can check you’re getting what you pay for and deliver the best possible internet service to your customers.

Epitiro agents experience the Wi-Fi and other network services exactly as your customers would, and alert you if they aren’t meeting your KPIs.

FIND OUT MORE

AS USED BY

Charter Communications