“With Epitiro agents constantly monitoring our networks, we are able to measure our residents’ and connected clients’ internet experience. This information allows us to make better decisions and gain insight into our networks where we previously had none. Epitiro also allows us to stay on top of performance issues and gives us unequivocal data we can use to uphold our SLAs with our service providers.”
David Mullenix, VP of Information Technology, Scion
“Boingo Wireless simplifies complex wireless challenges to connect people, business, and things. From airports and stadiums to military bases and hospitals, we use cutting edge technology to provide reliable internet access to our customers, even in the most demanding environments.
Delivering networks with high quality of service (QoS) is a priority. We use Epitiro to support our QoS needs. Epitiro’s solution measures Boingo network performance and helps us monitor services 24/7, pinpointing potential issues and helping us resolve them quickly and efficiently.
Saravanan Radhakrishnan, Director of Service Engineering, Boingo Wireless
“As a leading managed security services provider, we are dedicated to protecting our customers’ data – and connectivity is key. With Epitiro continuously reporting on the internet service performance at our customers’ sites, we can be confident that they are getting the service they are paying for and we can be the first to know if there are any issues.
The automatic alerts we get when KPIs are not being met means we can proactively troubleshoot any issues before they become a problem – helping us to consistently exceed customer expectations.”
Larry Akinsooto, EVP – Sales & Operations, JDL Group
“It’s not just about speed testing the service. Epitiro also measures availability, accessibility and reliability as well as performance. So it will tell us if there are any latency issues for gamers, for example, or if there are any specific times when connectivity dips.”
Janis Rossi, Co-Founder and Senior Vice President, Marketing, ROVR Score
“It’s a relatively seamless installation process you just plug in, update the network credentials and it’s live. There’s no complicated network installation required at all, which makes it very easy to get up and running in a matter of minutes.”
Taylor Gunn, Co-Founder and Senior Vice President, Data, Product and Procurement, ROVR Score
CASE STUDY: EPITIRO IN ACTION
Find out how ROVR Score uses Epitiro to create an objective internet performance monitoring score for any building.