MSPs/ISPs

If you’re a managed service provider (MSP) or internet service provider (ISP), you’ll understand the challenge of managing internet performance across multiple locations.

Traditional network management infrastructure can let you know when an element has failed in the network, but it may not be able to measure your critical services end-to-end. This means you won’t know when a service is degraded or unavailable.

With Epitiro, you can continuously measure and monitor internet and network performance – using either our free downloadable app, which can operate on virtually any device, or by using our plug-in agents. You can configure and share custom performance dashboards and reports, and receive alerts when the performance changes or fails to meet your defined KPIs.

By turning any device into a virtual engineer, we can help you troubleshoot ad-hoc problems and resolve them from afar, regardless of your location. This can prove hugely beneficial for businesses supporting remote, hybrid-working employees.

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HOW EPITIRO HELPS

Continuous monitoring

plug-in an agent or download the app for easy performance monitoring

Ad-hoc troubleshooting

download the app from any device to remotely troubleshoot internet issues

Simple installation

just load the Epitiro app or power up our plug-in agents

Low-cost and high-scale

a solution that scales to hundreds, or thousands, of agents

Remote visibility from any web browser

log-in to your cloud account for agent control and visibility from anywhere

Real-time interaction

run or pause scheduled/automated tests at any time

Secure end-to-end communications

all messages and communications are encrypted and secure

A library of built-in tests

perform radio scans, throughput measurements, traceroute, iPerf3 and many other tests

EPITIRO IN ACTION

Playing a central role in Boingo’s service excellence

Service innovator Boingo simplifies complex wireless challenges to provide seamless and continuous internet and telecommunications services.

As one of the largest operators of indoor wireless networks in the U.S., the company is trusted by some of the world’s leading organisations – including the World Trade Center, the New York Metropolitan Transportation Authority, JFK, Chicago O’Hare and Los Angeles International Airports and around 80 US military bases.

Epitiro’s unique technology plays a central role in service excellence by continually measuring and monitoring the quality and reliability of Boingo’s Wi-Fi and internet performance.

It also supports Boingo’s role as a neutral host provider by measuring both cellular and Wi-Fi service quality, giving visibility of service connection success, speeds and timing between events on the networks.