Epitiro Holdings, Inc. (“Epitiro”)
When you use our Services, we collect the following types of information.
INFORMATION YOU PROVIDE US
YOUR ACCOUNT INFORMATION
Certain information is required to create an account for our Services, this typically includes your name, email address, password, and mobile telephone number.
INTERNET CONNECTION AND PERFORMANCE INFORMATION
To use the Epitiro measurement devices you may need to provide your internet connection and authentication information, this includes information such as your wireless access point SSID and password. Once connected additional connection information may be collected such as other broadcast SSIDs, BSSIDs and connected equipment MAC and IP Addresses. To help improve your experience or enable certain features of the Services, you may choose to provide us with additional information. For example, you may provide information on your internet service provider, type of wireless access point and the location of the Epitiro measurement device.
Your Epitiro measurement device tests and reports on the reliability and performance of your internet connection. This performance data is collected and presented to you as the Epitiro Service. Epitiro may collect and store the internet performance data for its own use. Your internet performance data may be aggregated with other users’ data to determine benchmarks and aggregate performance statistics across distinct groups or use-cases. The aggregate data may also be used to enhance your data presentation and consumption.
Epitiro’s Services may include features that use location data, including GPS signals, Wi-Fi or other wireless transmitted signals, and cellular network identifying information. We may also derive your approximate location from your IP address.
If you contact us or participate in a survey, contest, or promotion, we collect the information you submit such as your name, contact information, and message.
PAYMENT AND CARD INFORMATION
If you purchase Epitiro products or services on our website, you provide your payment information, including your name, credit or debit card number, card expiration date, CVV code, and billing address. We do not store this payment information. We store your shipping address to fulfill your order.
When you access or use our Services, we receive certain usage data. This includes information about your interaction with the Services, for example, when you view or search content, install software or other applications, create or log into your account.
We also collect data about the devices and computers you use to access the Services, including IP addresses, browser type, language, operating system, or mobile device information (including device and application identifiers), the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information.
PARTNER COMPANY POLICIES
Ookla Speedtest – The Epitiro Services and measurement devices may include performance testing capabilities provided by Ookla’s Speedtest.net application and servers. When these services are used data is collected by Ookla in accordance with their privacy policies – available via the link below:
HOW INFORMATION IS USED
We use the information to provide, support, and improve the Services for our users.
We benchmark internet and application speeds and other performance metrics by various categories. Examples of benchmark information could be: by building type, by location, by wireless technology. Aggregate and anonymized benchmark information may be provided to our partner companies, our users, and the public.
TO COMMUNICATE WITH YOU
We may use your information to send you Service notifications and inform you of new features or products we think you would be interested in. You can control your marketing communications and most Service notifications by using the preference settings in your account or via the ‘Unsubscribe’ link in an email. We also use your information to respond to you when you contact us.