MEASURE PERFORMANCE ANYWHERE – PROACTIVE SERVICE MONITORING
If you want continuous internet monitoring, or can’t easily get to the remote location, our plug-in agents check internet performance 24 hours a day, 7 days a week, helping to guarantee your customers the best possible service.
HOW IT WORKS
- Set up a myEPITIRO subscription (professional or enterprise)
- Plug in an Epitiro agent at the location where you want to monitor internet performance
- Sign into your myEPITIRO account and test, measure and diagnose internet service performance remotely, receiving alerts when the service is failing to deliver on KPIs
GET FASTER INTERNET ISSUE RESOLUTION – REMOTE TROUBLESHOOTING FROM ANY ANDROID PHONE
If one of your customers is having connectivity or performance issues, you can turn any Android phone into your virtual engineer with our free app – no IT experience needed.
HOW IT WORKS
- Set up a myEPITIRO subscription
- Download the free app on any Android phone
- Customer complains of poor Wi-Fi service
- Take phone to the customer location and run remote diagnostic tests through the app – can be controlled remotely from any browser, or locally
- Analyse results remotely from the office in real-time – all results immediately available in your myEPITIRO account
TESTS AVAILABLE
• Ping any server
• DNS
• Ookla speedtest
• YouTube
• Browser
• Dropbox
• Wi-Fi Scan
• Ports Scan
• iperf3 – TCP/UDP
• HTTP
• FTP/FSTP/SFTP
• Traceroute
