HOW DOES EPITIRO WORK?
WHAT CAN YOU DO WITH EPITIRO?
With Epitiro, you can monitor and measure any number of Wi-Fi, Ethernet and Cellular networks and view your network service performance remotely from your smartphone or desktop.
Our agents monitor your network services end-to-end – providing an accurate reflection of what the end user is actually experiencing. Quick and simple diagnostic testing – either on-demand or to a pre-set schedule – will highlight where the problem lies, allowing for much faster issue resolution.
You no longer have to send technicians on site to resolve problems and you don’t have to waste time trying to rectify things that aren’t broken.
FIND AND FIX NETWORK PERFORMANCE PROBLEMS
Troubleshoot from afar by seeing exactly what customers are seeing and identifying remotely where things are going wrong. On demand testing and diagnostics will highlight where the problem lies within the network, allowing for much faster issue resolution.
Set performance alerts which make the most sense to you – for example, when your average speed or connectivity success rate drops below your set threshold. Alerts can be shared automatically with the most appropriate contact.
- Create custom test schedules for any agent
- Test every few hours or every few minutes
- Repeat a defined pattern to ensure statistically accurate measurements throughout the day
- Stop the schedule to run any on-demand test or investigation
- All managed remotely from your browser
- Wi-Fi scans
- Web browser
- Ookla speedtest – throughput up & down, latency, packet loss & jitter
- Application performance – Dropbox, YouTube
- Traceroute
- iPerf3
- DNS/Ping to any IP address
- Record any Captive Portal
- Automatically navigate and log in following the same user steps
- Measure the performance, reliability and success
- Know the timing for each authentication step
- Get the full user experience
MEET YOUR KPIs – AND PROVE IT
Verify expected service and network performance. Share selected data with your organization and your customers.
- Filter views to show your key information
- Create and organize by your meta data
- For example – view by building name, location, or network
- Save your favorite views and dashboards
- Create an overall performance score for your property or service
- Weight the KPIs that are important to you and set your performance standard
- Customize scores by interface/SSID
- myEPITIRO will automatically calculate a score for every agent, and every interface, each hour
- Configure performance alerts based on any measured KPI
- Subscribe agents to any alert or alert group
- Direct alert notifications to any account use.
- Choose whether to receive an email, an SMS, or both
DIG INTO THE DETAIL THAT MATTERS
See a top level overview of performance – or drill own to the detail that matters.
- Know the result, agent location, server id, and time for every test
- Measurement records available in real-time
- Available from the dashboard, the reports, or cloud integration
- Daily reports for each agent automatically available
- Weekly summary reports by agent group
- Subscribe users to reports via email
- View online or download to your workbooks for further analysis
- Run any test on any available network
- Set a periodic test schedule or investigate ad-hoc
- Results delivered within seconds of test execution
VIEW MULTIPLE NETWORKS WITH JUST ONE AGENT
You can connect to any available network – our agents support Ethernet, Wi-Fi, and LTE. One agent can connect to multiple Wi-Fi networks. We support all commonly used authentication protocols, ensuring easy and secure connection.
- View results by network interface
- Apply unique scores to different services
- Report by interface/service
Epitiro agents support the following access and authentication protocols:
WEP
WPA/WPA2 PSK
802.1x EAP – AKA
802.1x EAP – PEAP
802.1x EAP – TLS
802.1x EAP – TTLS
SHARE DATA SECURELY – INTEGRATE TO THE CLOUD
Share data with your stakeholders using highly secure TLS 1.2 technology.
Data can be integrated to your existing network management systems, or data lake, from our secure cloud. Easily combine, integrate, and present the rich data from your agents into your existing enterprise dashboards and other outputs.
Every myEPITIRO Enterprise account has a dedicated AWS S3 bucket into which every measurement record is automatically stored. Enterprise customers are provided the keys and certificates to enable secure access for easy integration with existing network management systems, operational dashboards, and customer data lakes.
All measurements and messages between the agent and myEPITIRO are structured in an easy to read JSON format. Any record is easily understood making data storage and integration simple.
EXPERIENCE YOUR NETWORK LIKE YOUR CUSTOMERS
Network metrics viewed in isolation do not tell the whole story. You may know the performance of a particular access point or network switch but this doesn’t tell you how well the Wi-Fi service is performing end-to-end, from a users perspective.
Using an innovative approach based on years of experience in the mobile sector, Epitiro’s agents see the network experience exactly as your customers would.
DEPLOY IN MINUTES EASY TO SET UP, EASY TO USE
NO COMPLICATED NETWORK INSTALLATION REQUIRED.
