Unlike standard network performance monitoring, Epitiro monitors the end-to-end Wi-Fi service. Instead of just relying on one or two network elements to alarm or report on their status, it provides insight on the quality of the services, the network performance and the radio conditions. It therefore gives a much more accurate reflection of what the end user is actually experiencing.
With Epitiro’s virtual technicians keeping a watchful eye on your clients’ Wi-Fi service, you no longer have to send engineers to site to resolve problems, and you don’t have to waste time looking in the wrong place for the cause of a reported problem.
Epitiro moves beyond the usual performance criterion of just speed to include service availability, accessibility, reliability and application performance.
On demand testing and diagnostics will highlight where the problem lies within the network, allowing for much faster issue resolution.