ENTERPRISE

Epitiro internet performance monitoring for enterprise

  • KNOW: Know you’re getting the internet service you pay for with our plug-and-go agents or free app

  • SOLVE: Identify and diagnose problems instantly with AI, machine learning and expert-rules

  • SHARE: Share your network performance with colleagues, customers and stakeholders

Monitor Internet Performance

ISPs

Epitiro internet performance monitoring for ISPs

  • KNOW: Prove you’re delivering the service you promise with our plug-and-go agents or free app

  • SOLVE: Identify and diagnose problems instantly with AI, machine learning and expert-rules

  • SHARE: Share your network performance with customers, regulators and stakeholders

  • COMPLY: Generate audit-ready evidence for regulators and validate SLAs with accurate, independently measured performance data.

Monitor Internet Performance

PERFORMANCE YOU CAN PROVE – AND SHARE

Share quick-view performance data with your customers or colleagues

Share the whole dashboard or the service parameters that matter most

Customise views with your logo and brand colours

Share quick-view performance data with your customers, colleagues or regulators

Share the whole dashboard or the service parameters that matter most

Customise views with your logo and brand colours

PROVE YOUR PERFORMANCE TO REGULATORS

Broadband providers increasingly need clear, trusted evidence to demonstrate that advertised speeds and service levels are being delivered.

Epitiro gives you the independent, regulator-ready data needed to meet program requirements and avoid compliance disputes.

WHAT MAKES EPITIRO DIFFERENT?

Continuous monitoring

Always-on measurement – not snapshots – for a true, real-world view of user experience.

Customizable

Define the tests you need, such as captive portal performance, and tailor dashboards to show the metrics that matter most.

Shareable

Share branded dashboards showing key performance data in real-time with colleagues, customers or stakeholders.

More than just speed

We provide a multi-layered view of complex networks, showing detailed performance metrics and rolling them into a simple score for easier customer understanding.

Data privacy and security built in

Your measurements stay yours. We keep your data secure and never use it for resale purposes.

Continuous monitoring

Always-on measurement – not snapshots – for a true, real-world view of customer experience.

Customizable

Define the tests you need and deploy agents across fibre, cable, DSL and fixed wireless networks at any scale.

Shareable

Share branded dashboards showing key performance data in real-time with regulators or customers to demonstrate transparency.

More than just speed

We provide a multi-layered view of complex access networks, showing detailed performance metrics and rolling them into a simple score for easier customer and regulator understanding.

Regulatory and SLA-ready evidence

All measurements are timestamped, independently captured and stored for long-term analysis.

Data privacy and security built in

Your measurements stay yours. We keep your data secure and never use it for resale purposes.

Monitor Internet Service

Monitoring

Remote monitoring with a plug-in agent – guarantee the best possible service with 24/7 in-depth internet monitoring

Troubleshoot Internet Service

Troubleshooting

Ad-hoc troubleshooting with an app – download our free app on virtually any on-site smartphone or computer to remotely resolve any connectivity or performance issues

60 SECOND WATCH: NET KNOW HOW – HOW IT WORKS

Epitiro in action: American Bandwidth

See how American Bandwidth uses Epitiro to prove in-building Wi-Fi networks meet carrier-grade standards.

  • CASE STUDY

how we helped one client become the fastest ISP in the USA

One of the largest fibre-optic providers in the US uses Epitiro to keep its network performance on track.

By placing agents at key nodes, the team can continuously verify that gigabit speeds are being delivered where promised – crucial for a provider whose core offering relies on high-speed connectivity.

When performance dips, traffic can be rerouted intelligently to maintain service levels.

With real-time visibility, the provider saves time troubleshooting, avoids unnecessary site visits and ensures a consistent customer experience.

It’s a proactive approach that’s clearly paying off – they’ve since been recognised as the fastest major ISP in the country.

AI POWERED INNOVATION

Monitor Internet Service

Epitiro Expert Analysis

Use AI to find out why connectivity issues are occurring.

Monitor Internet Service

Benchmark

AI-powered snapshot of performance reliability across all locations.

THE BENEFITS

ACCURATE

Unlike other providers, our agents sit outside the network so you can experience the service exactly as a customer would.

EASY

No network installation required. Simply plug-in an agent, or download the free Epitiro app on your device, login to your myEPITIRO account and go.

AFFORDABLE

Subscription-based, from just
$15 a month per agent.

Internet Speed

IMPROVED INTERNET SERVICE

Identify issues early before customers experience them and fix them remotely.

Internet Speed

MEET SLAS & REGULATORY REQUIREMENTS

Prove service delivery with exportable, audit-ready performance reports.

Low cost monitoring

LOWER OPERATIONAL COSTS

Reduce on-site visits and speed up issue resolution with real-time, location-specific performance.

NETWORK-WIDE VISIBILITY

Provide real-time visibility and share performance data with clients.

ENHANCE YOUR CUSTOMER SUPPORT

Empower your support teams with verifiable data to speed up resolution, reduce call handling time and build customer trust.

60 SECOND WATCH: EPITIRO IN ACTION

WI-FI 7-CAPABLE MONITORING AGENT

Wi-Fi 7 is on its way. If you’re looking to monitor your current and future internet performance, get ahead of the curve with our new Wi-Fi 7-capable monitoring agent.

Wi-Fi 7 Performance Agent

WI-FI 7-CAPABLE MONITORING AGENT

Wi-Fi 7 is on its way. For ISPs preparing their networks and service offerings for the next generation of connectivity, our Wi-Fi 7–capable monitoring agent delivers the visibility you need today to stay ahead.

Wi-Fi 7 Performance Agent

WHY ARE WE SO ACCURATE?

Because performance is about so much more than just speed. We monitor your network service from a user’s perspective.

Internet Availability

AVAILABILITY

Is it available when and where I need it?

Internet Accessibility

ACCESSIBILITY

Do I need to watch adverts, complete surveys, or fill in a paywall form to use?

Internet Performance

PERFORMANCE

Are pages slow to load? Do videos buffer and are there latency issues for gamers?

Internet Reliability

RELIABILITY

Can I connect 100% of the time?

WHY ARE WE SO ACCURATE?

Because performance is about so much more than just speed. We monitor your network service from a user’s perspective.

Internet Availability

AVAILABILITY

Is it available when and where customers need it?

Internet Accessibility

ACCESSIBILITY

Are customers able to get online without interference from authentication loops, redirects, or other obstacles?

Internet Performance

PERFORMANCE

Are pages slow to load? Do videos buffer and are there latency issues for gamers?

Internet Reliability

RELIABILITY

Can customers connect 100% of the time? Can you show a reliable record of performance to regulators?

WHAT PEOPLE SAY

“The automatic alerts mean we can proactively troubleshoot any issues before they become a problem.”

Larry Akinsooto, EVP - Sales & Operations, JDL Group

“There’s no complicated network installation required at all, which makes it very easy to get up and running in a matter of minutes.”

Taylor Gunn, Co-Founder and Senior Vice President, Data, Product and Procurement, Rovrscore

“Epitiro gives us unequivocal data we can use to uphold our SLAs with our service providers.”

VP of Information Technology, Scion

WHAT PEOPLE SAY

“Epitiro’s solution helps us monitor services 24/7, pinpointing potential issues and helping us resolve them quickly and efficiently.”

Saravanan Radhakrishnan, Director of Service Engineering, Boingo Wireless

We’ve found the Epitiro solution to deliver all of our requirements reliably. It really couldn’t be easier.

Jennifer Sanders, Vice President, Business Operations and Account Management at American Bandwidth

AS USED BY

AS USED BY

Charter Communications