All modern businesses run their applications over Wi-Fi. From basic communications like email and messenger services to cloud based applications like CRMs and other business critical functions, your organization’s level of productivity depends on the speed and consistency of your Wi-Fi. If your Wi-Fi performs poorly, slowing down or even stopping, business operations are directly impacted.
Poor Wi-Fi Performance = A Lack of Efficiency
Consider this: the average employee has at least two to four devices connected to the company Wi-Fi, such as laptops, cell phones, and tablets. Each device is performing a different task (for example, writing code on your laptop and testing how it looks on your phone). Poor performing Wi-Fi leads to a slow down or complete stoppage of work being produced; it also leads to time being wasted trying to repeat tasks and troubleshoot–rebooting your computer and calling IT. This results in frustrated and unmotivated employees that perpetuates the cycle of reduced productivity.
In addition to disgruntled employees, every hour of reduced productivity has a direct effect on revenue earned by your organization. For example, say you’re doing an online presentation to a prospect, but the Wi-Fi is performing poorly–the presentation keeps buffering and the prospect can’t hear you or see your screen. Even if you were prepared in every other regard, the presentation will have left a bad impression of your company, thus affecting the ability to close this deal.
A Solution to Ensure Working Wi-Fi
High-performing Wi-Fi with good, consistent coverage is the goal for all businesses. But what steps can you take to ensure this coverage, beyond a subjective assessment of “I think I have good coverage”?
The best way to ensure your Wi-Fi provides good, consistent coverage is to have an objective, quantified way to test and measure Wi-Fi performance from the perspective of end users in an automated fashion. Furthermore, you want to be in the know–constantly testing and looking for areas where Wi-Fi performance is not up to your benchmarks.
However, the only way to develop benchmarks is to have a history of Wi-Fi performance metrics that ensures consistent coverage and good performance around the clock. From there, if you experience poor performance, you can quickly identify the location of the issue, which leads you to the source of the service impact.
In the end, poor performing Wi-Fi will directly correlate with the performance of your business as a whole. The best way to get handle on your Wi-Fi is to measure it and have an understanding of to what degree poor service is affecting your business.
For more information about how Epitiro can assist in monitoring your Wi-Fi performance metrics, please reach out to us today!